Our Commitment to Digital Transparency
Privacy policies usually hide behind dense legal jargon. We do things differently here. You trust us with your physical recovery. You need to trust us with your digital footprint. This document outlines exactly what happens when you visit bodyrenewtherapy.com. We track specific data. We ignore other metrics. We never sell your information to third-party brokers.
Effective date: May 24, 2026.
We built this practice to offer evidence-based support for patients navigating complex physical rehabilitation. That commitment to clarity extends to our website operations. You deserve a high-resolution understanding of how your personal information moves through our systems.
Information We Collect Directly
When you reach out to us, you leave a digital trail. You fill out a contact form to ask about your initial consultation. You enter your name, your email address, and your phone number. You type specific questions about insurance coverage or what loose-fitting clothing to bring to the clinic. We collect that exact text. We read it. We process it. We reply.
We ask that you keep your detailed medical history out of these initial web forms. Share only what we need to schedule your visit or answer basic logistical questions. Patients often report feeling anxious before their first appointment. We want to reduce that friction by answering your questions quickly and securely.
If you ask whether you need a tank top or shorts with an elastic waistband, we store that email to provide a helpful response. Once you become a patient in our Moncks Corner clinic, your clinical data moves into our secure, HIPAA-compliant electronic health record system. This website only handles the initial handshake.
Information We Collect Automatically
Websites run on behavioral data. We use Google Analytics and Google Search Console to understand how people find our practice. These tools capture your IP address, your browser type, and the specific pages you read. They show us the exact path you took through our site.
We use this telemetry to improve our content quality. If five hundred people search for consultation requirements and immediately leave our FAQ page, we know our content failed. We rewrite it. We add clarity. We remove the blind spots.
Analytics give us the signal we need to cut through the noise. We do not track your behavior across other websites. We only care about how you interact with our specific resources. We want to know if our articles on lasting recovery actually help you understand the process.
Cookies and Tracking Technologies
Your browser stores small text files called cookies. We deploy two specific types on this website.
Functional cookies keep the site running. They remember your basic preferences. They stop the site from breaking when you load a video demonstrating a specific movement. You cannot opt out of these without breaking the website functionality.
Analytical cookies track user behavior. They help us measure the weight of our content. You can disable these in your browser settings at any time. The site will still work. You will still find the information you need to book an appointment.
We do not use advertising cookies. We do not retarget you with banner ads after you leave our site. Your physical therapy journey is private.
Third-Party Infrastructure Partners
We share data with specific infrastructure partners to keep this website operational. Google processes our analytics data. Our secure hosting provider routes our web traffic. Our encrypted email service delivers our replies directly to your inbox.
We vet these partners rigorously. They comply with strict data protection standards. They do not have permission to use your data for their own marketing purposes.
We never sell your data. We never trade email lists with marketing agencies. Your inbox is crowded enough.
Data Retention Timelines
We do not hoard data indefinitely. We keep your contact form submissions for exactly twelve months. This gives us enough time to reference past conversations if you decide to delay your initial consultation. After one year, we purge those emails from our primary inbox.
Google Analytics retains user-level data for fourteen months before automatically deleting it. This allows us to compare year-over-year traffic trends without holding onto stale user profiles.
If you become an active patient, your communication history becomes part of your official medical record. That record falls under strict state and federal medical retention laws. Those laws supersede this website policy.
Your Digital Data Rights
You own your personal data. You dictate exactly how we handle it.
You can ask us for a copy of the information you submitted through our website. You can tell us to delete your contact form history entirely. You can request corrections if we have the wrong email address on file.
Send an email to [email protected] to initiate a request. Our clinic manager reads these messages directly. We process them within three business days.
Zero pushback. Zero delays. Real compliance.
Security Protocols
We protect your data with standard industry encryption. Our website uses an SSL certificate to secure the connection between your browser and our server. When you submit a form, that data travels through an encrypted tunnel.
Our clinic computers remain locked behind physical and digital security measures. Only authorized staff members have access to the administrative side of this website. We train our team on data privacy protocols during their first week of employment.
No system is completely impenetrable. We cannot guarantee absolute security against sophisticated cyber attacks. We can only promise that we take every reasonable precaution to guard your information.
Clinical Boundaries and Medical Disclaimer
Website communication is not medical treatment. Submitting a contact form does not establish a formal patient-provider relationship. You are simply asking a question. We are simply providing an answer.
Always speak to your healthcare provider before starting any new exercise regimen or recovery protocol. The information on this site serves as an educational resource. It does not replace a personalized assessment in our clinic.
We protect your digital data here. We protect your clinical data under strict medical guidelines once you step into our treatment room. You and your therapist will discuss a treatment plan in person. You will be left alone in the room for a few minutes to get yourself ready on the table. That physical privacy mirrors our digital privacy standards.
Changes to This Policy
Digital privacy evolves rapidly. We update this page when our internal practices change. We post the new effective date at the top of the document.
We do not send mass emails announcing minor typographical updates to this policy. We recommend checking this page periodically if you care deeply about the mechanics of web tracking.
If you have questions about this policy, call us at (843) 899-1411. We answer the phone. We explain our processes. We value your trust.